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1、Chapter15-UnderstandingGroupsandTeamsTnieZFaIseQuestionsAMANAGERsDI1.EMMA1. Accordingtothecompanyprofi1.ein“AManagersDi1.emma/,StrawberryFrogisdescribedasa“bigbureaucraticorganization/,Fa1.se(moderate)UNDERSTANDINGGROUPBEHAVIoR2. Comnuindgroups,cross-func1.iona1.(earns,se1.f-managed(earns,andtaskfor
2、cesarea1.1.examp1.esofinforma1.groups.Fa1.se(moderate)3. Tobeconsideredagroup,there11u乂bea1.1.eastfivepeop1.e.Fa1.se(moderate)4. Cross-functiona1.teamsarccomposedofpeop1.efromdifferentworkareas.True(easy)5. Taskforcesarepe11nanenieansthattakeonspecia1.PrQjeCis.Fa1.se(moderate)6. Thefirststageofgroup
3、deve1.opmentisstorming.Fa1.se(moderate)7. Inthes(omingstageofgroupdeve1.opmentsintragroupconf1.ictoftenoccurs.True(moderate)S.Whentheformingstageiscomp1.ete,therewi1.1.beare1.ative1.yc1.earhierarchyof1.eadershipwithinthegroupandagreementonthegroupsdirection.Fa1.se(difficu1.t)9. Ur1.crsomeconditions,
4、high1.eve1.sofconf1.ictarcconducivetohigh1.eve1.sofgrouppcrtbmancc.Truea1.1.ribu1.ed1.osomeonewhooccupiesagivenposi(itminasocia1.unit.Fa1.se(difficu1.t)iI.Ro1.esarearep(ab1.estandardssharedbyagroupsmembers.Fa1.se(easy)12. Theimpactthatgrouppressuresforconformitycanhaveonanindividua1.membersjudgmenta
5、ndattitudeswasdemonstratedinresearchbySo1.omonAsch.Truemoderated13. Sma1.1.gfx)ups(end(ocomp1.ete(asksfasterthan1.argergroups.True(easy)14. Asgroupsizeincreases,thecontributionofindividua1.memberstendstodecrease.True(moderate)15. Thehumanre1.ationsviewofconf1.icthe1.dthatcont1.icmusibeavoidedbecause
6、iti1.icatesama1.functioningwithin(hegroup.Fa1.se(moderate)16. TheintcractinstviewofConfIiC1.ho1.dsthatsomeconf1.ictisabso1.ute1.yncxcssarjforeffectivegroupperformance.True(moderated17. Reso1.vingconf1.ictsbyp1.acinganothcr,sneedsandconcernsaboveonc,sownistermedforcing.Fa1.se(moderate)18. Compromiseo
7、ffen(heuhinaewin-inso1.utionoconic(.Fa1.se(moderate)19. Externa1.conditionstendtohave1.itt1.einf1.uenceongroupperformance.Fa1.se(moderate)20. Anadvantageofgroupdecisionsisthattheyincreaseacceptanceofaso1.ution.True(easy)21. Gmupthinkisaformofgroupconformityinwhichgroupmemberswithho1.ddeviant,mno11ty
8、.orunpopu1.arviewsinordertogiveIheappearanceofagreenen1.Truemoderate)TURNINGGRoUPSINTOEFFECTIVETEAMS22. Work(earnsareforma1.gnupsudeupofir11exiependentindividua1.swhoareresponsib1.eforIheattainmentofagoa1.Truemoderate)23. Ase1.f-managedworkteambringst)gethcrexpertsinVariOUSspecia1.tiestoworktogether
9、onvariousorganizationa1.iasks.Fa1.se(moderate)24. Atbmu1.groupofemp1.oyeeswhooperatewithoutamanagerandarcresponsib1.eforacomp1.eteworkPrOCCSSorsegmentisreferredtoasthese1.f-managedteam.True38. Whichof(hefo1.1.owingisnotastageofgroupdevekpent?a. performingb. conforming(easy)c. adjourningd. forminge.
10、storming39. inwhichOf1.hCfo1.1.owingstagesofgroupdeve1.opmentdepeop1.ejointhegroupeitherbecauseofaworkassignment,intheeaseofaforma1.group,orforsomeotherbenefitdesired,inthecaseofaninforma1.group?a. forming(moderate)b. conformingc. stormingd. norminge. Perfbrming40. Thestageofgroupdeve1.opmentinwhich
11、youwou1.dmost1.ike1.yseeabatt1.eovergroup1.eadershipisa. formingb. conformingc. storming(modcn(e)d. nomiingc.performing41. Atthecomp1.etionofwhichofthefo1.1.owingstagesQfgroupdeve1.opmentwou1.dtherebeare1.ative1.yc1.earhierarchyof1.eadershipwithinthegroupandagreementonthegroupsdirection?a. formingb.
12、 Con1.brmingc. storming(moderate)d. no11ninge. perR)11ning42. Whacstageofgroupdeve1.opmentiscomp1.etewhenIhegroupstructureso1.idifiesandthegrouphasassimi1.atedaCommCnsetOfcxpcctationsaboutbehavior*?a. formingb. Sionningc. confo11ningd. norming!moderate)c.pcrtbrming43. Whatstageofgroupdeve1.opmentfo1
13、.1.owsnorming?a. formingb. performing(easy)c. stormingd. conformingc.adjourning44. WhichofIhefo1.1.owingisanaccuratesiaienenabcmiIheprogressionofgroupsthrough1.heirdeve1.opmentstages?a. Conf1.fciinhibitsgroupeffectiveness,b. Groupsdeve1.opina1.inearmanner.c. Severa1.stagesmaybehappeningsimu1.taneous
14、1.y.(difTcu1.t)d. Gnupswi1.1.a1.waysregressopreviousstages,ifon1.yforashort1.ime.e. Groupsin(heconformingstagearenrceffectivethanin(henormingstage.45. AreferstoasetofexpectedbehaviorpatternsattributedtosomeonewhooccupiesagivenpositioninasupCOheSiVenCSSd. ro1.econic(e. performancePerCePUonS51. refers
15、toaprestigegrading,position,orrankwithinagroup.a. Normb. Ro1.ec. Status(easy)d. Ro1.econf1.ictc.Accommodation52. Whichof(hefo1.1.owingisanaccuratesiate11eniregardingstatusSySIems?a. Educutioiiisaninrma1.statuschaructcristic.(moderate)b. StatusisaweakmotivatorCOmParedtoothergroupissues.c. Pwp1.cgener
16、a1.1.yhavedifficu1.tyc1.assifyingpeop1.eintostatuscategories.d. StatusisacontcmporarjresearchIOPiCe. StatushasCOgni1.ivebutnobehaviora1.consequences.53. Education,age.ski1.1.,orexperienceareexamp1.esofwhichofthefo1.1.owing?a. forma1.statuscategoriesb. informa1.statuscategories(moderate)c. individua1
17、.statuscategoriesd. ingroupstatuscategoriese. outgroupstatuscategories54. occurswhenasupervisorisearning1.essthanhissubordinates.a. Conf1.iCtb. Ro1.eCcmf1.ie1.c. Groupincohesivenessd. Statusincongruence(moderate)e. Groupdivergence55. Incomparisonto1.argegroups,sma1.1.groups.a. haveshortergrouptenure
18、.b. tendtobemorehomogenous.c. arefasteratcomp1.etingtasks,(moderate)d. arcbetteratobtainingdiverseinput.e. havehigherstatus.56. Thewfreeridertendencyexp1.ainswhichof(hefo1.1.owing?a. whytheproductivityofgroupsisexponentia1.b. whythereisa1.waysonePCNonwhodocsnotworkashardasotherg11)upmembersc. why,as
19、groupsgetIarKer,theindividua1.contributionoftendecreases(di(Ticu1.t)d. whygroupp111.uciivi1.ygrowsina1.inearfashione. whygroupswi1.1.tendto1.etanunproductiveoutsiderinthegroup57. Whichofthefo1.1.owingisapotentia1.meansof1.imitingthefreeridereffect?a. bvab1.etoidntihindividua1.responsibi1.ity(moderat
20、e!b. rewardgroupsCo1.1.eeiive1.y.noiindividua1.1.yc. nevera1.1.owanoutsiderintoagrouponceitisformedd. providemeritpaythatisproportiona1.togroupeffectivenesse. a1.1.owg11)upstopunishpoorteamp1.ayersThedegreetowhichmembersarcattractedtoagroupandsharethegroup*sgoa1.sisreferredtoasa. groupdiversity.b. g
21、roupcohesiveness(moderate)c. groupexpansion.d. groupnorms.e. groupcontinuity.Inwhichofthefo1.1.owingsituationsaregroupsmostefYec(ive?a. acohesivegroupb. acohesiveg11upnotina1.ignmentwithorganizationa1.goa1.sc. anoncohesivegroupina1.ignmentwithorganizationa1.goa1.s(1.acohcMvcgroupina1.ignmentMi1.horg
22、anizationa1.goa1.s(moderate)e.anoncohesivegroupPerceivedincompatib1.edifferencesresu1.tinginsomeformofinterferenceoroppositionisknownasa. conf1.ict,(easy)b. troub1.eshooting.c. po1.itica1.apposition.d. prob1.emcreation.c.persona1.itydifferences.Whichviewofconf1.ictarguesthatconf1.ictmustbeavoided?a.
23、 humanre1.ationsviewb. intcractitnistviewc. conservative(1.traditiona1.(mocicm(e)e.contemporaryWhatViCWofconf1.ictseesitasnatura1.,inevitab1.e,andpotentia1.1.yresu1.tinginpositiveresu1.tsfortheorganization?a. contemporaryviewb. conservativeviewc. humanre1.ationsview(moderate)d. traditiona1.ViCWc.int
24、cractinistviewWhichviewofconicseesitasabso1.uie1.ynecessaryforeffectiveOrganiza1.iona1.perfo11nance?a. Coinemporaiyviewb. conservativeviewc. humanre1.ationsviewd. Cradi1.iona1.viewe. in(craCtionistview(moderate)Thetypeofconf1.ictsthat(heinteractionistsaysSUPPonthegoa1.softheorganizationarcknownasa.
25、goa1.-orieniedconf1.icts.b. strategicConf1.ie1.s.c. natura1.conf1.icts.d. functiona1.conicts.(moderate)c.rea1.isticconf1.icts.65. preventagxupfromachievingitsgoa1.s.a. Informa)groupsb. Commandgroupsc. Cross-functiona1.teamsd. Functiona1.conf1.ictse. Dysfunctiona1.conf1.icts(moderate)66. AcconJingtot
26、hetext,whichofthefo1.1.owingisnotidentifiedasatypeofconf1.ictthatdifferentiatesfunc1.iona1.fromdysfunctiona1.conf1.ict?a. taskconf1.ictb. re1.ationshipconf1.ictc. ethica1.conf1.ict(moderate)d. processconf1.ict67. Whichof(hefo1.1.owingisnotmen1.iofedintheIeX1.asacont1.ic(-reso1.u1.ionop1.ion?a. avoid
27、anceb. contradiction(moderate)c. accommodaHond. compromisee. co1.1.aboration68. Withdrawingfromorsuppressionofconf1.ictistermed.a. co1.1.aborating.b. forcing.c. acconmodaion.d. avoidance,(moderate)promising.69. Whichofthefo1.1.owingisnotanadvantageofg11)updecisionmakingoverindividua1.dups?a. Groupst
28、akemoretimetomakeadecision,(easy)b. Groups1.end1.ohaveequa1.participationra1.es.c. Thereis1.itt1.epressuretoconform.d. Thereisdefiniteownershipofresponsibi1.ity.e. Theyp11)vidc1.essinformation.72. Thepressureioconformingroupsisknownbywhichofthefo1.1.owing(erns?a. managementbyobjectivesb. TQMc. shirk
29、ingd. )*roupthink(moderate)e. groupfree1.oadingeffeci73. AcconJingtothetext,a1.1.ofthefo1.1.owingarccriteriaforwhichgroupdecisionmakingismosteffectivecomparedioindividua1.decisionmakingEXCEPT:a.accuracy.b. creativity.c. speed,(easy)d. efficiency.74. Evidencei1.icateIhaIIheOp1.imunisizeforagroupis.a.
30、 24.b. 3-5.c. 5-7.(easy)d. 8-10.e. 12I5.75. A1.1.ofthefo1.1.owingarcmentionedin(hetextastechniquesthatnunagcscanusetomakegroupdecisionsmorecreativeEXCEPT:a.e1.ecirnicnee1.ings.b. brainsio11ning.c. nomina1.grouptechnique.d. quantitativeana1.ysis,(moderate)76. Whichofthefo1.1.owingisNOTmentionedinthet
31、extasanexamp1.eofanexterna1.conditionthatcanJetenninegroupperfo11nanceandsatisfaction?a. authoritystructuresb. munication(difficu1.t)c. forma!regu1.ationsd. emp1.oyeese1.ectioncriteriae. organizationcu1.ture77. Whichoftheft1.1.wingisanexamp1.eofgroupnmbcrresources?a. expectedbehaviorsimposedfromthec
32、entra1.officeb. groupmemberpersona1.ities(easy)c. (hegroup1.eadershipd. thegroupsizee. acomp1.excask78. Whichofthefo1.1.owingpersona1.itytraitstendstohaveapositiveimpactongrouppr1.uctvityandmora1.e?a. se1.f-re1.iance(moderate)b. authoritarianismc. dominanced. Unconvcntiona1.itye. judgmenta1.79. A1.1
33、.ofthefo1.1.owinghaveanegativeeffectonPfodUCtivi1.yandmora1.eofgroupsEXCEPT;a. authoritarianism.b. se1.f-re1.iance.c. dominance.d. Unconventiona1.i1.y.80. Whichofthefo1.1.owingpersona1.itytraitstendstohaveanegativeimpactOngrouppr1.uctivityandmora1.e?a. sociabi1.ityb. se1.f-re1.iancec. independenced. dominance(moderate)e. ex1.rovertisn81. AcconJing(o(hegroupbehaviornxie1.PreSen1.edinyourtext,groupsizeisanexamp1.eofwhatfactorofgroupdeterminationofeffectiveness?a.
