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1、ContentIntroduction-CEO2023Winners4,6 2023PlafinumAwardwinner 10.2023AirlinesandAirportstopwinnersTheOTPBoard：用疆嬲b盼 The industry standardard of Advisors 16TheMOStOn-TimeAirlineSGlobalAirlinesReportExpertCommentary-Global AsiaPacificAirlinesReport ExpertCommentary-AsiaPacific NorthAmericaAirlinesRepo
2、rtExpertCommentary-NorthAmericaEuropeAirlinesReportExpertCommentary-EuropeLatinAmericaAirlinesReport ExpertCommentary-LatinAmericaTHEON-11MEPERFORMANCEREVIEW2023 Middle East &Africa Airlines ReportExpert Commentary-Middle East &Africa Low-Cost Carriers Airlines Report Expert Commentary -Low-Cost Car
3、riers Ciriums OTP Program -an Advisory Board Member viewAirline Winner Profile -GlobalAirline Airline Airline Airline Airline AirlineWinner Profile -Asia PacificWinner Profile -North AmericaWinner Profile -EuropeWinner Profile -Latin AmericaWinner Profile -Middle East &Africa Winner Profile -Low-Cos
4、t Carriers The Interesting Phenomenon of On-Time PerformanceThe Most On-Time AirpcxtsGlobal Airports ReportExpert Commentary -Global AirportsLarge Airports ReportMedium Airports ReportExpert Commentary -Medium AirportsSmall Airports ReportExpert Commentary -Small Airports.APPendiX.Usage and Atributt
5、ion Board Member Profiles.Glossary of Terms Report Calculations Why The World Trust our Rankings Cirium History Cirium Global Officesinenal02H0n2 alHdk heeraanoo gtop瑞 震 ebr檄Ust celindprlndby Jeremy Bowen5CEO5CiriumTheairlineindustryhasemergedfromtheshadowsofthepandemic,showingsignsofrobustrecoverya
6、ndresilience.Aswereviewtheyear2023andlookforwardto2024,itsclearthatthesectorisnotjustsurvivingbutthrivinginmanyaspects.The2023On-TimePerformanceReviewshowcasestheairlineindustrysperformancerebound.ItsapleasureforCiriumtoacknowledgetheindustryleadersofthisresurgence.AspecialcongratulationstoDeltaAirL
7、inesforwinningtheprestigious2023PlatinumAwardforthethirdyearinarow,achievinganimpressive84.72%on-timerate.Ciriumson-timeperformanceanalysis,astapleintheindustryforover15years,hasbeenpivotalinevaluating麻飒&Uea肌四飕驳?saia叫代growth,withover32+millionscheduledpassengerflights.Thisincrease,coupledwithanupsur
8、geinseatcapacity,underscoresthesectorsexpansion.AsWelooktoward?2024CiriUmremainscommittedtoelverngcomprehensiveandunbiasedon-timeperformance(OTP)data.Thisinformation,derivedfromanextensivearrayofsourcesincludingairlines,airports,andcivilaviationauthorities,offersaneutral,third-partyperspective.Ourin
9、dependentboardofadvisors,expertsinthefield,guaranteestheaccuracyandfairnessofourreports,ensuringtheyreflectatruepictureoftheindustrysperformance.Inreviewing2023,globalpassengernumbersmadeasignificantcomeback,narrowlysurpassingpre-pandemiclevelsbythepeaksummermonths.Thisrecovery,whileunevenacrossdiff
10、erentregions,markedapivotalmomentforanindustrythathadfacedunprecedentedchallenges.TheUSandWesternEuropeanmarketsledtheway,withpassengerrevenuesintheUSdomesticmarketreaching20%above2019levelsbythethirdquarter.Thissurgeindemand,however,camewithitsownsetofChalIengesJncIudingincreasedcompetitionandrisin
11、goperationalcosts.Businesstravelsakeysegmentfortheindustry,continuedtolagbehindduetoongoingcostmanagementandagrowingfocusonsustainabilitywithincorporatepolicies.ThiswasreflectedinthemajorGlobalDistributionSystemsGDS).whereagenybookingsremained1强Wpre-panemclevelsthroughout1.ookingaheadto2024,theoutlo
12、okremainscautiouslyoptimistic.Therecoveryisexpectedtocontinue.albeitataslightlymoderatedpace.Whilepassengernumbersmightendslightlylowerthanpre-pandemiclevels,revenuegrowthisprojectedtoberobust,potentiallysurpassing2019figures.However,thisoptimismistemperedbytheneedfortheindustrytobalancesupplyanddem
13、andeffectively,especiallyconsideringtherisinginputcosts.TheAsia-Pacificregion,particularlyChina,hasshownadelayedbutsteadyrecoverytrajectory,contributingtotheglobalupswingindemand.Thisregionalgrowthisexpectedtoplayasignificantroleindrivingtheglobalindustryforwardin2024.However,theindustryfacesnewchal
14、lengesanduncertainties.Thelessonslearnedfromthepandemic,combinedwithongoinggeopoliticaltensionsandenvironmentalpressures,arpshapinganeweraofstrategicthinkingarraoperationalefficiencyintheairlineindustry.Howairlinesnavigatethesefactorswillbecrucialindeterminingtheirsuccessinthecomingyear.Innclusion,t
15、heairlineindustryisonapathtorecovery,markedbysignificantstridesin2023andapositivebutcautiousoutlookfor2024.CongratulationsagaintoDeltaAirLines,thewinnerofthisyearCiriumPlatinumAward.Welldonetoalltlewinnersintheairlineanaairportcategories.TheCiriumteamIqoksforwardtoprovidingmorecrtcaaviationdatain202
16、4.Thejourneyaheadisladenwithopportunitiesandchallenges,asthesectoradaptstoarapidlychanginggloballandscape.2023WINNERS2023WinnerTHEPLATINUMAWARDOPERATIONALEXCELLENCECIRIUM2023WINNERThisprestigiousaccoladeisatestamenttoDeltasunwaveringmmitmenttopunctualityandoperationalexcellence.TheCiriumPlatinumAwar
17、d,giventoairlinesthatexcelinon-timeperformancewhilenavigatingconsiderableoperationalcomplexitiesreflectsthehardworkanddedicationDeltasteam.ofTheairlineannounceditslargesteverLatinAmericaandCaribbeanwinterschedule,adding35,000seats.ltaddednewroutesandnonstopservices,includingthosefromJFKtoNaplesandMu
18、nichandMinneapolistoDublinreflectingcontinuedstrategicgrowthandnetworkepansion.Yetitcontinuedtomaintainitsremarkableoperationalperformance.Deltamaintainedanon-timearrivalrateof84.72%acrossallflightstrackedin2023.DeltaAirLineshasonceagainshowcaseditsexceptionaloperationalcapabilitiesbywinningtheCiriu
19、mPlatinumAwardforthethirdconsecutiveyearSuchanoutstandingperformance,especiallyconsideringthevastoperationaldiversityandthechallengesofminimizingflightdisruptions,setsDeltaapartintheairlineindustry.Deltasconsistencyinachievingthisawardforthreeyearsinarowisanextraordinaryfeat,underscoringtheairlinesc
20、ommitmenttooperationalexcellence.TheCiriumPlatinumAwardisnotjustabouton-timeperformance;italsoconsiderstheairlinesnetwork,volumeofflights,andtheabilitytolimittheimpactofflightdisruptionsonpassengers.Delta,saccomplishmentintheseareas,particularIyduringchallengingtimesfortheairlineindustry,speaksvolum
21、esaboutitsoperationalefficiencyandcustomer-fusedapproach.CongratulationstotheentireDeltateamfortheirhardworkanddedication,whichhavecontributedtothisamazingsuccess.Deltasachievementsetsahighstandardforoperationalperformanceintheairlineindustry,anditisaninspirationforothers.MikeMalikChiefMarketingOffi
22、cerCiriumTHEON-TIMEPERFORMANCEREVIEW2023Airlines；，一9A4CONTENT2023WINNERSAllNipponCa*mcaOman1.atinZfAmericaCopaAires2023WinnersAIRLINES&AIRPORTS（售CIRIUM/2023WINNERGlobalaviancaAstdPacificAirways.AirportsGlobalMinneapolis-St-PaulInternationalAirport1.argeMinneapolis-St-PaulInternationalAirportMediumOs
23、akaInternationalAirportSmallMariscalSucreInternationalAirportTHEOTPBOARDTHEOTPBOARD4CONTENT410THEON-TIMEPERFORMANCEREVIEW2023is backedOu;on-timeperformancebyanindependentboardofadvisorsTheCiriumOn-TimePerformance(OTP)AdvisoryBoardisastructuredandcollaborativeteamofexternaladvisorsthatsupportsCiriums
24、OTPprogram.CiriumisthefirstandonlycompanythathasanOTPAdvisoryBoard1Whichincludes:LuisFelipedeOliveiraDirectorGeneraI1ACIWoridHenryH-HarteveldtPresidentTraveIIndustryAnalyst,AtmosphereGroupWilliamBoulterConsultantandformerAirlineExecutiveBenBaldanzaBoardDirector5JetBIueAirways-PATAJeremyBowenChiefExe
25、cutiveOfficersCiriumMostbusinessesintheindustryrelyonCiriumsOTPresultstogaugetheirperformanceandthisindependentoversightprovidesconfidenceandtrust.ThepurposeofthisBoardistoadvise,assistandsupportontheOTPresultsbothonamonthlyandanannualbasis.Themembersoftheboardaugmenttheknowledgeofourinternalteamand
26、bringfreshthinkingtothecompany.TheirexpertknowledgeandexperienceofairlineandairportflightoperationsensuresanaccurateandbalancedviewoftheCiriumOTPresults.MikeMalikChiefMarketingOfficer5CiriumAdvisoryBoardactsasasoundingboardfortheOTPoperationsteam,reviewingtheresultsbeforetheyarepublishedandprovidesi
27、deasforimprovingourmethodolgy.Indeed,theBoardalsohelpstheorganisationgainnewinsightsandadvicetosolvebusinessproblemsandexplorenewopportunitiesbystimulatingrobust,high-qualityconversations.HowevenCiriumcannotdescribethepurposeofaboardbetterthanBillEmmott,formerEditorofTheEconomistandaprominentadvisor
28、yboardmember,whosaid:Theyaretheretogivefocustoorsometimeschallengeresearchandintelligenceworkbeingdoneinthecompany,thusavoidinggroupthinkandgivingdirectiononbig-pictureissues.“Theyaretheretogivefocustoorsometimeschallengeresearchandintelligenceworkbeingdoneinthecompany,thusavoidinggroupthinkandgivin
29、gdirectiononbig-pictureissues.,The.industrystandardforon-timeperformanceCiriumisreleasingthe2023AnnualOn-TimePerformancereportwhichanalysesandrecognizestheworld,sairlinesandairportswhohavedemonstratedremarkableresilience,naviatingthroughchallenges,andadaptingtochangingmarketdynamics.Ouraimistoprovid
30、eairlineindustrystakeholderswithaneutral,third-partyperspectiveonon-timeperformancedata.Weensurethatoranalysesconsistentlyadheretodefinedmetrics,basedonthewidestanddeepestpoolofdatacollected8隗血曜倒ftmi11%Fr8n60SaJrceS戏到意翘需微曾舟劈捌福州dmettheirpublishedscheduledarrivaltimes.AirlinesToqualifyfortheCiriumOTPR
31、eview,thereisan80%actualgatearrivaltimedatacoveragerequirementforallairlinecategories.ThesecategoriesincludeGIobaI1Major(byregion)andlow-costcarriers.FortheGlobalairlinescategory,weconsidertheTop10%ofallpassengerairlinesbycapacityandvolumecriteria-byAvailableSeatKiIometres(ASKs),flightsandseats-thea
32、irlinemustalsoserveatleastthreeregions.ForMajorAirlinesbyRegion,thethresholdforASKs1Hightsandseats,variesbyregiontoaccuratelyreflectthesizeofoperationsinthatregion.Thelow-costcarrier(LCC)Categoryreviewsairlinesthatareindustryrecognizedand/orself-identifiedlowcostcarriers.Forthiscategory,weconsiderth
33、eTop60%ofLCCairlines.LCCairlinesmustfallintheTop60%forflights,seats,anddestinationstobeconsidered.AirportsThereisan80%actualgatedeparturedatarequirementforallairportcategories.EachmonthCiriumreviewsthetotalnumberofflightsinagivenmonth(approximately3million)foreveryairportgloballyinanorderedlist,then
34、looksatwherethepercentiledemarcations,fall.FortheannualOTPrevew,wetakethetotalnumberofflightsinagivenyearforeveryairport.TheGlobalairportscategoryisbasedonthefollowingAbouttheOn-TimePerformanceReviewThedefinitionofanOn-TimeArrivaliswhenapassengerflight/aircraftarrivesattegatewithin15minutes(thesched
35、uled.arrivaltime;anOn-TimeDepartureiswhenapassengerflight/aircraftdepartsthegatewithin15minutesoftheSCheauIeddeparturetime.Qrtimearrivalsareusedtorankairlines,anaon-timedeparturesareusedtorankairports.25-4OmseatsActualgatedeparturecoverage80%orbetter,MustSerVeatleastthree(3)regions(inclusiveofitsown
36、)Forfurtherdetailsontheotherairportcategories,pleaseseethereportcalculationsintheappendix.SZOzMaA3H3DNVNB0-SEd3KILN03HLXN(g)1.SOIHL CONTENTGLOBAL AIRLINES REPORT WINNERSTop10WinnerswithSummaryofTopPerformersOn-TeRankingOn-TieeTrackedFlightsCompletionFactorTotalFlightsSummaryofToplrformersSAAVJANCA0K
37、1%On-TimeArrivalOperationalHighlightsI_i.Iig_Departures_SAAVIANCA(AV)99.08*73.68*-85.73.86.10%Azul(AD)97.12%69.51%85.51%86.MQatarAirvays(QR)99.89%74.13%85.11%.84.onDeltaAirLinesOD98.82.80.2984.72%*84.24%IIberia(IB)9.69.74.45%.84.38%.83.13%.THEMOSTON-TlMEAIFaJNESEXPERTCOMMENTARYGLOBALDavid WhiteSenio
38、r Director ofAdvanced InitiativesCiriumResilientPerformanceinaChallengingYearGlobalairlinesmustdealwithglobalproblemsinordertofulfilltheirmissions.2023presentedsomesignificantheadwindsthatallearnersjnthiscategoryhadtotace.Desptethechallenges,theleadingairlinesmanagedtofinishtheyearwithimpressiveon-t
39、imeperformancemetrics.Post-pandemicgrowthindemandcoincidedwithcommercialaviationcapacityconstrainedbyexternalfactorsthatweremostlybeyondtheairlinesControLStaffingshortagesamongtheranksofairtrafficcontrollers,pilots,crew,andgroundservicesmadeitdifficulttosatisfyarapidlyreboundingdemandespeciallyinthe
40、USandEurope.Supplychainshortagesdelayedthedeliveryofmoremodernandefficientaircraft.Safetyandreliabilityconcernsforcertainenginemodelscausedprolongedgroundingofkeypartsoftheirexistingfleets.Warandpoliticalviolenceclosedheavilytraffickedairspaces.Volatilefuelpricesandinflationputpressureonfaresandmarg
41、ins.Despiteallofthat,theglobalcarriers,asagroup,turnedinacompositeOTPof83%,downonlyslightlyfromlastyears83.6%.Inadditiontotheglobalchallenges,thisyearswinnerintheGlobalOTPCategory,avianca(formerlyAvianca),hadtodealwithauniquesetofsituationalcomplexities.aviancasucceededinreinventingitselffollowingit
42、semergencefrombankruptcyinDecember2021withaplantomodernizeitsleet5improvecustomerSatisfactionJncreaseoperationalefficiency,andtohelpfillthevoidleftbythecessationofoperationsbylow-costColumbiancarrierViva.WhenitsbidtomergewithVivaandrescuetheailingcarrierwasdeniedbytheColumbiancivilaviationauthority,
43、AviancaadaptedtofillthevoidbyaddingmoreseatstoitsA320aircraft,expandingitsnetwork,andloweringprices.Theworldssecondoldestairlinehasmadeitselfnewagainwithnewaircraft,newbranding,newdestinations,andanexpandedmission.aviancaadded7neyvA32Q-200neo.aircraftLtoitsfleetin2023inatontothe8putintoservicein2022
44、,withmorethan80A320-200neodeliveriesscheduledoverthenext7years2023alsomarkedtheairlinesreturntoprofitabilityaftershowingsignificantlossesin2021and2022.ItsQ3financialstatementsindicated30%growthinpassengers,ASK,andRPKoverthesameperiodin2022.aviancaembodiesthequalitiesnecessarytothriveinchallengingtimes-agility,adaptability,resilience,determination,andaclearstrategicvision.Ciriumoffersaviancaitsheartfeltcongratulationsonanouts
