《接待外宾英语.ppt》由会员分享，可在线阅读，更多相关《接待外宾英语.ppt（25页珍藏版）》请在课桌文档上搜索。
1、商务英语口语,接待外宾,Picking up the guest,Welcoming,On behalf of,Im very glad to welcome you here.我代表非常高兴地欢迎您的到来！Its a pleasure to see you here.很高兴见到您！（见到您很荣幸）Welcome to 欢迎到Thank you for coming all this way.感谢您不辞辛苦到这来！,Introduction,Self Introduction 自我介绍 Please let me introduce myself.Im请允许我介绍自己，我叫How do you
2、 do?My name is您好！我的名字叫作May I introduce myself?Im我可以向您介绍自己吗？我是,Introduction,Third-party Introduction 介绍第三方Id like to introduce you to 我想向您介绍A,let me introduce you to A，请允许我向您介绍A,Id like you to meet A，我想向您介绍This is Hes in charge of他是 他主管 He looks after他负责 Hes our Director/Manager.他是我们的部门经理,Introductio
3、n,Responses 回答I have heard a great deal/so much about you.久仰大名I have been looking forward to seeing you in person.我一直期待见到您本人！Seeing is believing.百闻不如一见/眼见为实Would you mind exchanging your business card with me?您介意和我交换名片吗？,初次见面How do you do?你好！Very nice to meet you.很高兴见到你！Its nice to have you here.你能来
4、真的太好了！,Greetings,遇到熟人Long time no see.好久不见！Great to see you again.再次见到你，实在太好了！Havent seen you for ages/some time.有些年/有段时间没见到你了！Hows it going?你过得怎么样？How are you getting on/making out?你最近如何？Whats up?近来怎么样？,Greetings,正面回答Quite well/Pretty good/All right,thank you!非常好，谢谢！Im doing great/good.How about yo
5、u?我很好，你呢？Couldnt be better!What about you?我很好，你呢？一般回答Not too bad,thanks.还不错，谢了！Same as ever.还是老样子Nothing in particular.没什么特别的,Greetings,关注气色You appear well this morning.今天早上你看起来很精神！Youre in very good looks.你气色不错！Youre looking really good.你看上去气色不错！You dont look yourself.你看起来很反常！You have been off colo
6、ur recently.你最近起色不佳！,Greetings,Sample Dialogue A,A:Hey,man.Long time no see.Hows it going?A:嘿，伙计，好久不见，最近怎么样？B:Pretty good.Thank you!How about you?B:我很好！谢谢！你呢？A:Same as ever!Id like to introduce you to our manager,John Smith.A:我还是老样子！这是我们经理，约翰史密斯。B:Nice to meet you,John.I have been looking forward to
7、 seeing you in person.B:很高兴见到您，约翰！我一直很期待见到您本人！C:Nice to meet you too,Jack.Would you mind exchanging your business card with me?C:我也很高兴见到您，杰克！你愿意和我交换名片吗？B:Of course.Here you are.B:当然，给您！C:Thank you.This is mine.C:谢谢，这是我的！,Let me help you with your luggage.请允许我帮您拿行李！May I help you with one of your bag
8、s?我可以帮您拿行李吗？Our car is out in the parking lot.我们的车子在外面的停车场。Theres a car waiting for you,so please come this way.有一辆车在等您，请走这边！Pls get in the back seat.请您坐在后面！,Offering,Would you like to go to your hotel to rest and have a shower,or go to our company first?您想先去宾馆休息沐浴，还是先去我们公司？We have reserved/booked a
9、 room for you at Plaza Hotel Yuyao.我们在余姚宾馆给您预订了一个房间！This is the hotel where youre going to stay.这就是您将要入住的宾馆！Shall we go to the reception desk and check in?我们现在可以去接待处办理登记手续吗？,Hotel,Your room is on the top floor,facing the Plaza.您的房间在顶层，面朝广场。How do you like this suite?您喜欢这个套间吗？If you encounter any inc
10、onvenience,pls let me know,and Ill be very glad to help you out!若您有不便之处，请随时与我联系，我很乐意为您排忧解难。You must be tired after such a long flight.Have a good rest.长途飞行，您一定很累了，好好休息！,Hotel,Travel 旅行Hows your flight?旅途如何？You must be exhausted/I bet youre tired.您一定很累了！How do you like our city?你喜欢我们的城市吗？Is this your
11、 first visit to?这是您第一次来吗？Did you have a good trip?您旅途如何？I hope you enjoy your stay here.我希望你在这里过得愉快！,Small talk topics,Weather天气Its a beautiful day,isnt it?今天天气不错，不是吗？Finally weve gotten a beautiful day.今天的天气很不错！Im a spring/summer/autumn/winter person.我喜欢春天/夏天/秋天/冬天。Its lovely/sunny/warm/cold.天气很好/晴
12、朗/温暖/寒冷。How do you find our weather?你觉得我们这天气如何？It was cloudy/cold/damp/wet/windy.天气多云/寒冷/潮湿/湿润/多风的,Small talk topics,Schedule计划表Here is a schedule weve prepared.I hope its suitable for you.这是我们准备的计划表，希望它适合您！Im wondering whether you like this plan.我想知道您是否同意这份计划？You can change it if you want.如果您有需要，您可
13、以做改动。,Small talk topics,Chat With Foreigners,碰到老外“废话”五步曲：1.Excuse me,may I talk with you?劳驾，我可以和你聊聊吗？2.Is this your first trip to China?这是你第一次来中国吗？3.Have you ever been to other parts of China?你到过中国的其他地方吗？4.What impressed you the most about China?你对中国最深的印象是什么？5.How long do you plan to stay?你打算呆多久？另外还
14、有一些关心的话语：6.Are you used to the food/weather here?你吃的惯这儿的饭菜吗？/你习惯这儿的天气吗？7.What do people my age love to do the most in your country?你们国家像我这样年纪的人最喜欢做什么？,Sample dialogue B,A:Mr.Smith，on behalf of Fucheng，Im very glad to welcome you here.Please let me introduce myself.Im Tina.Nice to meet you.A:史密斯先生，我代
15、表富诚热烈欢迎您的到来。请允许我介绍自己，我叫蒂娜，很高兴见到您！B:Nice to meet you too.Im John.B:我也很高兴见到您，我叫约翰。A:May I help you with one of your bags?A:我可以帮您拿包吗？B:Thank you!Youre so sweet.B:谢谢你，你人真好！A:My pleasure.There is a car waiting for you.Pls come this way.A:别客气。有一辆车在等您，请走这边！A:How was your trip?A:您旅途如何？,B:A little tired.B:有一
16、点累。A:Sorry to hear that.Anyway,we have reserved a room for you at Plaza Hotel Yuyao.You can have a good rest.A:很抱歉听到这个消息。我们已在余姚宾馆为您预订了房间，您可以好好休息一下。B:Thanks!B:多谢！A:So how do you find our weather?A:您觉得我们这边天气如何？B:Its hot.When I left home,it was only ten degrees.B:天挺热的。我离开家的时间，只有10摄氏度。A:Yeah,a little,bu
17、t I heard its going to rain this afternoon.A:是的，确实有点热，但是我听说今天下午要下雨。B:Great!B:太好了！,A:This is the hotel where youre going to stay.Shall we go to the reception desk and check in?A:这就是您即将入住的宾馆，我们现在可以去接待处办理登记手续吗？B:OK!B:好的！A:Now everything is OK.If you encounter any inconvenience,pls let me know.And I wil
18、l pick you up at 8:00 tomorrow morning in the hotel hall.Is it ok for you?A:现在一切就绪！若您有任何不便之处，请随时联系我。我明天早上8点在宾馆大厅接您，可以吗？B:Yes,thank you!See you!B:好的，谢谢你！再见！A:See you!A:再见！,Typical Business Sentences,实用商务口语句型：1.Wed appreciate it if you couldWed appreciate it if you could send us a price list.如果贵方能寄来商品
19、价格表，我们不胜感激。2.Wed like to ask you to kindly send usWed like to ask you to kindly send us the related information.请贵方寄来相关资料。3.It would be very helpful if you couldIt would be very helpful if you could send us statistics on your sales.贵方若能寄来销售统计数字，将会给我方很大帮助。4.Please supply us with the following informa
20、tionPlease supply us with the following information by the end of this month,at the latest.请最迟在本月底提供如下资料。,实用商务口语句子：As requested,we are enclosing our company brochure.按贵方要求，兹附上我公司宣传手册。We have been in this business for the past 20 years and we are proud to have established an excellent reputation.我公司从
21、事本行业已有20年，我们引以为荣的是我们在业界建立了良好的信誉。We have recently expanded our market into Russia.我们最近已把市场拓展到俄罗斯。We hope you will get some idea of our companys structure.希望贵方能对我公司的组织机构有所了解。If you need further information,please do not hesitate to ask us at any time.如需我方的进一步资料，请随时与我方联系。,Typical Business Sentences,Thank you!,
