Supplier quality agreement.docx

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1、SupplierqualityagreementForm:Documentnumber:Revisionnumber:OlGeneralPurchaseAgreementSuppliernameAddressContactpersonTelephoneFaxE-mailBuyernameAddressContactpersonTelephoneFaxE-mail1. Purpose:EnsureeffectivecommunicationbetweenbuyerandsupplierinordertoensurethatSupplierunderstandandactaccordingtoBu

2、yer,srequirement.2. ScopeApplytoallsuppliersandsubcontractorsthatsupplyrawmaterialandproductstotheBuyer.3. DefinitionWordExplanationGPAGeneralpurchaseagreementSPCStatisticalprocesscontrolGaugeR&RGaugeRepeatability&ReproducibilityAQLAbbreviationof*AcceptableQualityLevel,DPPMDefectivepartspermillionND

3、ANon-disclosureagreement4. Agreement5. 1EffectiveDateThisagreementiseffectivebythesignaturedateandcontinuouslyuseduntil6monthafterstopofsupplyingproducttoBuyer.4.2SafetyandenvironmentalrequirementSuppliershallcomplywithallrelatedNationalandLocalsafetyandenvironmentalregulationsduringtheirmanufacture

4、,packinganddeliveryprocess.4.3Purchasing4.3.1ForecastTheBuyerwillsendforecaststotheSuppliereverymonth.TheBuyercannotguaranteethevolumesgivenintheforecast,andarenotresponsibleforstockbeyondplacedorders.Page1of8Form:Documentnumber:Revisionnumber:OlGeneralPurchaseAgreement4.3.2PurchaseorderTheBuyerwill

5、placefirmpurchaseorderaccordingtotheactualdemands.TheSupplierwillsendorderconfirmationbyfaxwithaconfirmeddeliverydatenolaterthan3calendardaysafterreceiptoftheorder.Failureinreturningtheconfirmationwillberegardedasanorderaccepted.4.3.3OrdercancellationThebuyerhastherighttocancelitspurchaseorderwithin

6、calendardaysafterorderplacedwithoutanysurchargeunlessotherwisespecifiedinGPAAppendix1(PurchaseDetails).4.3.4ValidityofpricesAl1pricesagreedinGPAAppendix1(PurchaseDetails)arevalidfor1calendaryear.Duringthisperiod,theSupplierisprohibitedtoincreasetheprice,unlessagreedbyBuyerinwriting.Afterthisperiodth

7、eSupplierisrequiredtodecreasethepricesascostdown,theBuyerwillreviewthedetailswiththeSupplierattheendofeverycalendaryear.Forout-sourcingparts,iftheBuyerprovidestherawmaterialtotheSupplier,buttheagreedyieldrateinGPAAppendix1(PurchaseDetails)isnotachieved,theSupplierisobligatedtopaytheexceedingrawmater

8、ialchargetotheBuyer.4.3.6TermsofdeliveryNormalTermsofDeliverybetweentheBuyerandtheSupplierisaccordingtoIncoterms2000,unlessotherwisespecifiedinthePurchaseOrder.4.3.7TermofpaymentNormalTermsofPaymentsbetweentheBuyerandtheSupplierisfrominvoicedate,unlessotherwisespecifiedinthePurchaseOrder.4.3.8Packag

9、ing,shipmentanddeliveryrequirementTheSuppliershalldeliverthesuppliedproductsdirectlytothewarehousedesignatedbytheBuyer,otherwisetheBuyerwillnotshoulderthematerialcharge.,PackagematerialshallensuremeetingBuyer,sproductqualityrequirementduringdeliveryandtransfer.,Outsidepackaginglabelshallidentifyrela

10、tinginformation:oDescriptionoBMSUpartnumberoLotnumberoQuantityoSuppliernameoManufactureandinspectiondateoPeriodofvalidity,ifrequiredoProjectnameoBMSUPOnumberoPackageSerialnumberoPackagegrossweightoPackagedimensionoOther,ifspecified,Insidepackaginglabelshallidentifyrelatinginformation:oDescriptionPag

11、e2of8Form:Documentnumber:Revisionnumber:OlGeneralPurchaseAgreementoBMSUpartnumberoLotnumberoQuantityoSuppliernameoManufactureandinspectiondateoBMSUPOnumber,IfrequiredbyBuyer,packaginglabelshallbedesignedaccordingtoBuyer,srequirement.,IfrequiredbyBuyer,Suppliershallsubmitforeverylot,documentationonpr

12、oductscompliancewithBuyersrequirements.Thismaybeoutgoinginspectionreports,SPCresults,functionaltests,etc.4.3.9DeliveryToleranceAtoleranceof,5%tothepurchaseorderquantityisallowed,unlessotherwisespecifiedinthePurchaseOrder.4.3.10DocumentationRequirementTheSuppliershallprovidesufficientshippingdocument

13、supondeliveryaspertheBuyer,srequirement,otherwisethepaymentwillnotbeeffectuated,theSupplierwillshoulderthelossresultingfromsuchfailureofprovidingsufficientdocumentation.4.3.11DeliverydelayrequirementsSupplierisobligedtonotifyBuyerinwritingimmediatelyifthereisanyreasontosupposethatthetimeofdeliveryca

14、nnotbemet,andtheactionstoachievethebestpossibledeliverytime.Thenotificationmustclearlystatethecauseofthedelay,aswellastheprobablelengthofthedelayinrelationtotheagreeddeliverytime.IftheBuyerprovidesSupplierwithtoolsorequipment,orifthetoolorequipmentisalreadyorderedbytheBuyer,buttheSupplierkeepsitforp

15、roduction,thepropertyofthetoolorequipmentbelongstotheBuyer.a) TheSupplierisonlyallowedtoutilizethetoolorequipmentunderthewrittenpermissionfromtheBuyer.b) TheSupplierisprohibitedtoamendthetoolortheequipmentwithoutBuyer*Swrittenpermissionc) TheSuppliermustmaintainandoperatethetoolortheequipmentproperl

16、ytopreventanydestruction.BuyerhastherighttoclaimtotheSupplierifthereisanydamageormissingofthetoolorequipmentduetothehandlingbytheSupplier.d) TheBuyerhastherighttodrawbackthetoolandequipmentatanytime.4.3.13Termsfortool(ifapplicable)a) ThesuppliershallpresentatooldesigntotheBuyerforapproval,andimpleme

17、ntagreedchangespriortostartingtoolb) TheSupplershallproduceanddeliverthetoolaccordingtotheagreedspecificationbythebuyerinwrittenc) TheSuppliershallsubmitadetailedtoolschedulewhichbothpartiesshallagreeupon,toolleadtimeisdefinedtillthetoolbetechnicalapproved(dimensionsandcosmetic)bytheBuyer.d) TheSupp

18、liershallperformaserialproductiontoprovethecapabilityofstableproduction.e) TheSupplierisresponsibleforthefulfillmentofSubcontractors(ifapplicable).f) Sparepartsandconsumablesshal1bespecifiedinquotation.4.4Productqualityrequirement4.4.1 SpecificationBuyershallco-operatewithSuppliertostandardisequalit

19、yrequirements,issuerelatedproductinspectionstandardandspecifications,measurementtechniqueandstandards,etctoSupplier,Page3of8Form:Documentnumber:Revisionnumber:OlGeneralPurchaseAgreementincludinglimitedsamplesifnecessaryinorderforSuppliertoproduceaccordingtoBuyersspecifications.4.4.2 RequirementAllth

20、epartssuppliedbySuppliermustfulfilallthespecificationandcriteriathatBuyerrequiresintheareasfunction,dimension,appearance,andreliability.TheSupplierisobligatedtoverifylatestrevisionofspecificationfromspecifyingsource,priortomanufacturing.Thedeliveredmaterialmustnotcontainanyfaultswhatsoever.Ifanydevi

21、ationisknown,theBuyermustbeinformedinwritingimmediately.Useandanyselling-onofthedeliveredmaterialmustnotconf1ictwithstatutoryregulationsorathirdparty,SpatentrightsorotherintelIectualpropertyrights.TheBuyer,Sexaminationoftheproduct(s)priortodeliverydoesnotinanywayexempttheSupplierfromitsresponsibiIit

22、yinaccordancewiththeagreement.4. 4.3ProductqualificationSuppliershouldprovidetotaldetai1verificationreportaccordingtoBuyersrequirementsbeforefirstshipment,whichmayinclude:,CertificateofConformance,Dimensionalreports,Capabilityandyieldreports,GaugeR&R,Mechanicalinspectionspecification,Reliabilitycrit

23、eria,Packingandshippingcriteria,etc.4.4.4Non-conformingmaterialBuyerdoesnotacceptanynon-conformingproductcausedbySuppliersmanufacturingequipment,resourceschangingetc.ifnotagreedinwritinginadvance.4.4.5OutgoingAQLThesupplieroutgoingAQLshallbetighterthanorequalBuyer,sincomingAQL.1.1.1 6Continuousimpro

24、vementsSupplierhastheresponsibilitytomakecontinuousimprovementinordertoachieve500DPPMonthesuppliedproductstoBuyer.1.1.2 4.7PresentationofverificationsIfrequiredbyBuyer,Suppliershallofferallproducts*inspectionandidentificationrecordsifnecessary.4.4.8 DisagreementontestingresultIfanydisagreementbetwee

25、nBuyerandSupplieroverinspectionresult,Supplierhastheresponsibilitytoofferanyinstrumentforinspection,yetBuyerisinchargeofmakingfinaldecisiononacceptancelevel,inco-operationwiththeSupplier.4.4.9 StoringofqualityrelatedrecordsSupplier*squalityrelatedrecordsshouldbekepttillstopsupplyingtothebuyerplusone

26、calendaryear,unlessotherwiseisagreedinwritingbetweenBuyerandSupplier.4.5ChangemanagementIncaseofanychanges,whichmayorwillaffectthequalityordeliveryofthesuppliedproducts,theSuppliershallassoonaspossiblegiveBuyerwrittennoticedescribingthechangesandpresentingthetimeschedulefortheirimplementation.TheSup

27、pliermustdocumenttoBuyerthatthechangeswillnotadverselyaffectform,fitorfunctionwithrespecttothesuppliedproducts.Page4of8BaldaIliIMIKRON11RInveimTmloyForm:Documentnumber:Revisionnumber:OlGeneralPurchaseAgreement4.5.1TechnicalchangeSuppliershallinformthebelowchangestoBuyerforconfirmationandapproval:,Ch

28、angeinthesuppliedproducts,Changeinthematerialsincludedinthesuppliedproducts,Changeinthetransportationmaterial4.5.2ProcesschangeSuppliershallinformthebelowchangestotheBuyerforconfirmationandapproval:,Changeofproductiondestination,Significantchangeofproductionprocess,Materialchangesorchangeofmaterials

29、upplier4.5.3VerificationofchangesTechnicalchanges,systemchanges,processchanges,orchangesinthesuppliedproductsshallbedocumentedandverifiedbytheSupplieraccordingtoBuyersrequirements.Normalverificationanddocumentationis:,Dimensionalreports,Capabilityreports,Functionaltests,Qualitycontrolplan&processflo

30、wchart,Workinstructionforproductionprocessandinspection,PackagingInstruction4.6Deviationtreatment4.6.1IftheSupplieridentifiesGoodsnotfulfillingtherequirementssetoutinthespecifications,theSuppliershallpromptlyinformBuyer.Irrespectiveofwhoidentifiessuchnon-fulfilment,theSuppliershallonBuyer,Srequestim

31、mediatelyprovideBuyerwithdetailed,relevantinformationregarding:,Thenatureandextentoftheproblem,ThenecessaryshorttermcorrectiveactionstakenandinformationtoBuyeronthedeliveredlotsbatchesordersthatareaffected,Rootcauseanalysesoftheproblem,Evaluatedpotentialcorrectiveactions,Permanentcorrectiveactions,i

32、ncludingtheirimplementationdateandprovedeffectiveness,Preventiveactionsandtheirimplementationdate4.6.2IfBuyersite,sproductionlinebreakdowncausedbySupplier,squalityordeliveryproblemBuyermustgiveSupplierwrittennoticeassoonaspossible.Suppliershallimmediatelynotifybuyerofshort-termcorrectiveactionsinord

33、ertominimizeBuyer,sproductionlinebreakdownperiod.4.6.3Non-conformingmaterialfoundonBuyer,SsitewillbetreatedaccordingtoBuyersprocedures.BuyerwillinformSupplierinwritingandrequestthenecessaryactionstobetakeninordertominimizetheeffectofthenon-conformancescausedbySupplier.SuppliershallreplytoBuyer,scomp

34、laintaccordingtoBuyersrequestintheSuppliercomplaintreport.4.6.4TechnicalsupportIfBuyerdeemssuppliedproductsmightbethecauseofanytechnicalproblemsforBuyer,orBuyer,sCustomer,theSuppliershallprovideBuyerwithtechnicalsupport.Technicalsupportmightconsistofananalysisoftheproblemwithrespecttothesuppliedprod

35、ucts,consultation,sendingengineertofieldandrespondinginwritingtoBuyer,squestions.4.6.5SystemandprocessauditPage5of8BaldaIliIMIKRON11RfnvamTmalgyForm:Documentnumber:Revisionnumber:OlGeneralPurchaseAgreementBuyerhastherighttosendateamtoSupplierssitetoaudittheirsystemandprocessesinordertosolvetheproble

36、msinthebestway.TheinformationreceivedduringthissystemandprocesscheckwillnotbeofferedtoathirdpartybyBuyerwithoutSupplierswrittenapproval.4.6.6SortingBuyershallnotperformanysortingoutofnon-conformancerawmaterialunlessemergencysituation.AnysortingofmaterialatBuyer,sfacilitywillbeagreeduponbybothBuyeran

37、dSuppliercasebycase.4.6.7ReportsSuppliershallsummarisequalityanddeliveryperformanceandfeedbacktoBuyerifrequired,BuyershallalsoreviewthequalityanddeliveryperformanceandfeedbacktoSupplier.BuyerwillarrangequarterlymeetingwiththeSuppliertoreviewandsummarisequalityanddeliveryperformanceifnecessary.4.6.8C

38、onsequencesofcontinualdeviationIfthree(3)continuouslots,orfour(4)lotswithinafour(4)monthsperiodcannotpassthein-cominginspection,orifSupplierisfailingtopassBuyer,stwo(2)continuouslyquarterlyratings,orthepartssuppliedbySuppliercausessignificanteconomicallosstoBuyer,SuppliermayloosetheirApprovedsupplie

39、rstatusandwillthennotbeallowedtosupplyanypartstoBuyeruntiltheSupplierisapprovedagain.4.7SupplierscompensationresponsibilitytowardsBuyer4.7.1NonconformingmaterialTheSuppliermustremedyanyfailuresimmediately,oratatimeconvenienttotheBuyer,attheSupplier,sexpense.IftheSupplierfailstoremedythefailureswithi

40、nreasonabletime,theBuyerisentitledtotakeactionsBuyerdeemnecessarytoremedythefailures,eitherthemselvesorthroughothers,attheexpenseandriskoftheSupplier.ThesameappliesifwaitingfortheSuppliertoremedythefaultwouldcausetheBuyermaterialinconvenience.InsuchcasestheSupplierwillbenotified.4.7.2Buyersproductio

41、nlinebreakdownIfBuyerhasproductionlinebreakdownandthecauseofthisproductionlinebreakdowniscausedbySupplier*squalityordeliveryperformance,BuyerhavetheopportunitytochargetherelatedcosttoSupplier.CompensationdetailshallbediscussedandagreedonbySupplierandBuyercasebycase.4.7.3ReturnedpartsfromBuyer,sCusto

42、merIfBuyerreceivesreturnedpartsfromfinalcustomer,andthecauseforthosereturnedpartsarerawmaterialdefects,whicharemadebytheSupplier,BuyerhavetheopportunitytochargetherelatedcosttoSupplier.CompensationdetailshallbediscussedandagreedonbySupplierandBuyercasebycase.4.7.4Buyer,sCustomerproductionlinebreakdo

43、wnIfBuyer,sCustomerhasproduction1inebreakdownandthecauseofthisproductionlinebreakdowniscausedbyBuyer,sSupplier,squalityordeliveryperformance,BuyerhavetheopportunitytochargetherelatedcosttoSupplier.Compensationdetailshal1bediscussedandagreedonbySupplierandBuyercasebycase.4.7.5Orderterminationordiscou

44、ntShouldthesuppliedproductscontainfailures,whicharenotcompletelyremediedonthetermsstatedabove,theBuyerisentitledtodemandadiscountortoterminatetheorder.Ifthesuppliedproducts,containsmaterialfailures,theBuyerisentitledtoterminatetheorder.Page6of8Form:Documentnumber:Revisionnumber:OlGeneralPurchaseAgre

45、ement4.7.6ActofneglectInanyevent,theBuyerisentitledtoclaimcompensationpursuanttoapplicablelawshouldtheSupplierorathirdpartyforwhomtheSupplierisresponsibleactofneglect.4.8Forcemajeure,Thepartiesmayberelievedfromtheirrespectiveobligationstotheextentthattheycanprovethattheyhavebeenpreventedfromkeepings

46、uchobligationsduetoforcemajeure.,TheaffectedPartyshallimmediatelynotifytheotherPartyoftheforcemajeuresituation.IfaPartyfailstogivesuchnotice,itshallbeprecludedfromclaimingtherighttoberelievedofitsobligations.,Incaseofforcemajeure,eachPartyshal1beresponsibleforitsowncostsresultingfromtheforcemajeures

47、ituation4.9TerminationThisagreementiseffectivefromthesignaturedatebybothparties.Ifanyofthepartiesrequiresterminatethisagreement,awrittennoticemustbegiventothesecondpartydaysinadvance.Afterthesecondparty,swrittenconfirmationorifanewupdatedagreementbetweenthebuyer&thesupplieriseffected,theagreementmaybeterminated.4.10DisputesAnydisputebetweenthePartiesarisingoutofthispurchaseagreementshallbefinallydecidedbyarbitrationpursuanttoapplicablerulesandregulation.ThelanguageofarbitrationshallbeEnglish.AllBuyer,sdocumentsincludingdrawing,technicaldataandsamplesh

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