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1、外贸邮件模板针对外贸中的邮件往来，整理了以下英文书信模版。主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。2013A、主动跟新买家建立联系DearMr.Jones:WeunderstandfromyourinformationpostedonAthatyouareinthemarketfortextiles.Wewouldliketotakethisopportunitytointroduceourco
2、mpanyandproducts,withthehopethatWemayworkwithBrightIdeasImportsinthefuture.Weareajointventurespecializinginthemanufactureandexportoftextiles.Wehaveenclosedourcatalog,whichintroducesourcompanyindetailandcoversthemainproductswesupplyatpresent.YoumayalsovisitouronlinecompanyintroductionatHttpwhichinclu
3、desourlatestproductline.Shouldanyoftheseitemsbeofinteresttoyou,pleaseletusknow.Wewillbehappytogiveyouaquotationuponreceiptofyourdetailedrequirements.Welookforwardtoreceivingyourenquiressoon.Sincerely,JohnRobertsB、对新买家要求建立业务联系的回复DearMr.Jones:Wehavereceivedyourletterof9thAprilshowingyourinterestinourc
4、ompleteproductinformation.Ourproductlinesmainlyincludehighqualitytextileproducts.Togiveyouageneralideaofthevariouskindsoftextilesnowavailableforexport,wehaveenclosedacatalogueandapricelist.YoumayalsovisitouronlinecompanyintroductionatHttP:WWWwhichincludesourlatestproductline.Welookforwardtoyourspeci
5、ficenquiriesandhopetohavetheopportunitytoworktogetherwithyouinthefuture.Sincerely,.C、向老客户介绍公司新的产品信息DearMr.Jones:Wehaverefreshedouronlinecatalogat,andnowitcoversthelatestnewproducts,whicharenowavailablefromstock.Webelievethatyouwillfindsomeattractiveadditionstoourproductline.Onceyouhavehadtimetostudy
6、thesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloseinspection.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.Sincerely,D、回复对某个产品的查询DearMr.Jones:Thankyouforyourinquiryof16March.Wearepleasedtohearthatyouareinterestedinourprod
7、ucttoaster.We,veenclosedthephotoanddetailedinformationoftheproductforyourreference:Product:toasterSpecification:xxxxxxxxxxxxxxxPackage:lpcsboxPrice:10usdpcsPayment:L/CForpurchasequantitiesover1,OOOpcsofindividualitemswewouldallowyouadiscountof1%.PaymentistobemadebyirrevocableL.Catsight.Welookforward
8、toreceivingyourfirstorder.Sincerely,E、无法提供对方查询中所要求的产品时DearMr.Jones:Thankyouforyourenquiryof12Marchcate9cable.Weappreciateyoureffortsinmarketingourproductsandregretverymuchthatweareunabletosupplythedesiredgoodsduetoexcessivedemand.Wewould,however,liketotakethisopportunitytoofferthefollowingmaterialas
9、aclosesubstitute:Cate5,US$permeterFOBShanghai,includingyourcommission2%.Pleasevisitourcatalogatformoreinformationonthisitem.Ifyoufindtheproductacceptable,pleaseemailusassoonaspossible.Sincerely,F、查询对方公司的产品DearSirorMadam:Weknowthatyouareexportersoftextilefabrics.Wewouldlikeyoutosendusdetailsofyourvar
10、iousranges,includingcolorsandprices,andalsosamplesofthedifferentqualitiesofmaterialused.Wearevolumedealersintextilesandbelievethereisapromisingmarketinourareaformoderatelypricedgoodsofthiskindmentioned.Whenquoting,pleasestateyourtermsofpaymentanddiscountyouwouldallowonpurchasesofquantitiesofnotlesst
11、han100Ometersofindividualitems.PricesquotedshouldincludeinsuranceandfreighttoSanFrancisco.Sincerely,G、几种报盘(a.)DearMr.Jones:WethankyouforyouremailenquiryforbothgroundnutsandWalnutmeatCNFCopenhagendatedFebruary,21.Inreply,weofferfirm,subjecttoyourreplyreachingusonorbeforeFebruary26for250metrictonsofgr
12、oundnuts,handpicked,shelledandungradedatRMB2000netpermetrictonCNFCopenhagenandanyotherEuropeanMainPorts.ShipmenttobemadewithintwomonthsafterreceiptofyourorderpaymentbyL/Cpayablebysightdraft.PleasenotethatWehavequotedourmostfavorablepriceandareunabletoentertainanycounteroffer.Asyouareawarethatthereha
13、slatelybeenalargedemandfortheabovecommodities.Suchgrowingdemandwilllikelyresultinincreasedprices.Howeveryoucansecurethesepricesifyousendusanimmediatereply.Sincerely,(b.)DearMr.Jones:WethankyouforyourletterdatedApril8inquiringaboutourleatherhandbags.Asrequested,wetakepleasureinofferingyou,subjecttoou
14、rfinalconfirmation,300dozendeerskinhandbagsstyleNo.MS190at$124.00perdozenCIFHamburg.Shipmentwillbeeffectedwithin20daysafterreceiptoftherelevantL/CissuedbyyourfirstclassbankinourfavoruponsigningSalesContract.Wearemanufacturingvariouskindsofleatherpursesandwaistbeltsforexportation,andenclosedabrochure
15、ofproductsforyourreference.Wehopesomeofthemmeetyourtasteandneeds.Ifwecanbeofanyfurtherhelp,pleasefeelfreetoletusknow.Customers*inquiriesarealwaysmeetwithourcarefulattention.Sincerely,(c)Re:SWCSugarDearSirs,WeareinreceiptofyourletterofJuly17,2002askingustooffer10,000metrictonsofthesubjectsugarforship
16、menttoJapanandappreciateverymuchyourinterestinourproduct.Tocomplywithyourrequest,Weareofferingyouthefollowing:1.Commodity:QingdaoSuperiorWhiteCrystalSugar.2. Packing:Tobepackedinnewgunnybagof100kgs.each.3. Quantity:Tenthousand(10000)metrictons.4. Price:USdollarsonehundredandfive(US$105,00)permetrict
17、on,FobQingdao.5. Payment:100%byirrevocableandconfirmedletterofcredittobeopenedinourfavorthroughA1bankinQingdaoandtobedrawnatsight.6. Shipment:ThreeorfourweeksafterreceiptofletterofcreditbythefirstavailableboatsailingtoYokohamadirect.PleasenotethatWedonothavemuchreadystockonhand.Therefore,itisimporta
18、ntthat,inordertoenableustoeffectearlyshipment,yourletterofcreditshouldbeopenedintimeifourpricemeetswithyourapproval.Weareawaitingyourreply.Sincerely,H、作为对方供应商，认为对方压价太低DearMr.Jones:WeconfirmhavingreceivedyourtelexNo.LT/531ofMay17,askingustomakea10%reductioninourpriceforMen,sShirts.Muchtoourregret,Wea
19、reunabletocomplywithyourrequestbecausewehavegivenyouthelowestpossibleprice.Wecanassureyouthatthepricequotedreflectsthehighqualityoftheproducts.Westillhopetohavetheopportunitytoworkwithyouandanyfurtherenquirywillreceiveourpromptattention.Sincerely,1.作为买家，认为对方报价太高DearMr.Jones,Weacknowledgereceiptofbot
20、hyourofferofMay6andthesamplesofMen,sShirts,andthankyouforthese.Whileappreciatingthegoodqualityofyourshirts,wefindyourpriceisrathertoohighforthemarketwewishtosupply.WehavealsotopointoutthattheMen,sShirtsareavailableinourmarketfromseveralEuropeanmanufacturers,allofthemareatpricesfrom10%to15%belowthepr
21、iceyouquoted.Suchbeingthecase,wehavetoaskyoutoconsiderifyoucanmakereductioninyourprice,say10%.AsourorderwouldbewortharoundUS$50,000,youmaythinkitworthwhiletomakeaconcession.Wearelookingforwardtoyourreply,Sincerely,J、要求对方开立信用证DearMr.Jones:Withreferencetothe4,000dozenshirtsunderourSalesConfirmationNo.
22、SX260,wewishtodrawyourattentiontothefactthatthedateofdeliveryisapproachingbutuptothepresentWehavenotreceivedthecoveringL/C.Pleasedoyouutmosttoexpediteitsestablishmentsothatwemayexecutetheorderwithintheprescribedtime.Inordertoavoidsubsequentamendments,pleaseseetoitthattheL/Cstipulationsareinexactacco
23、rdancewiththetermsofthecontract.Welookforwardtoreceivingyourfavorableresponseatanearlydate.Sincerely,K、因对方未能如期信用证而交涉DearMr.Jones:WithreferencetoourSalesConfirmationNo.825datedAugust10,2002,Weregrettosaythatyourletterofcredithasnotyetreachedusuptothetimeofwriting.Thishascausedusmuchinconvenienceasweh
24、avealreadymadepreparationsforshipmentaccordingtothestipulationsofthesaidSalesConfirmation.Youmustbeawarethatthetermsandconditionsofacontractoncesignedshouldbestrictlyobserved,failuretoabidebythemwillmeanviolationofcontract.IfyourefertoourSalesConfirmation,youwillseetheclausereading:nTheBuyershallest
25、ablishthecoveringLetterofCreditbefore30thAugust,2002,failingwhichtheSellerreservestherighttorescindthecontractwithoutfurthernotice.Thegoodsyouorderedhavebeenreadyforquitesometimeandthedemandoflatehasbeensogreatthatwefindithardtokeepthemforyouanylonger.However,inconsiderationofourfriendlybusinessrela
26、tions,wearepreparedtowaitforyourL/C,whichmustreachusnotlaterthanOctober5,2002.IfweagainfailtoreceiveyourL/Cintime,weshallcancelourSalesConfirmationandaskyoutorefundtousthestoragechargesWehavepaidonyourbehalf.Yourcooperationinthisrespectwillbeappreciated.Sincerely,1.、修改信用证DearMr.Jones:Wehavereceivedy
27、ourL/CNo.121/99issuedbytheYemenBankforReconstruction&Developmentfortheamountof$19,720covering1,600dozenMensShirts.AfterreviewingtheL/C,wefindthattransshipmentandpartialshipmentarenotallowed.Asdirectsteamerstoyourportaredifficulttofind,wehavetoshipviaHongKongmoreoftenthannot.Astopartialshipment,itwou
28、ldbeourmutualbenefitbecausewecouldshipimmediatelywhateverWehaveonhandinsteadwaitingforthewholelottobecompleted.We,therefore,arewritingthisafternoon,askingyoutoamendtheL/Ctoread:“TRANSSHIPMENTANDPARTIALSHIPMENTALLOWEDWeshallbegladifyouseetoitthatamendmentiscabledwithoutanydelay,asourgoodshavebeenpack
29、edreadyforshipmentforquitesometime.Sincerely,M、延期信用证的期限DearMr.Jones:WethankyouforyourL/Cforthecaptionedgoods.Wearesorrythatowingtosomedelayonthepartofoursuppliersatthepointoforigin,Wearenotabletogetthegoodsreadybeforetheendofthismonth.Asaresult,wesentyouacableyesterdayreading:LC1415PLSCABLEEXTENSION
30、SHIPMENTVALIDITY15/31MAYRESPECTIVELYLETFOLLOWSItisexpectedthattheconsignmentwillbereadyforshipmentintheearlypartofMayandwearearrangingtoshipitons/suFanyangnsailingfromDalianonoraboutIOthMay.WearelookingforwardtoreceivingyourcableextensionoftheaboveL/Cthusenablingustoeffectshipmentofthegoodsinquestio
31、n.Wethankyouforyourcooperation.Sincerely,N、拒绝对方做独家代理商的要求DearMr.Jones:Thankyouforyourletterof15thSeptember.Aswearenowonlyattheget-acquaintedstage,wefeelitistooearlytotakeintoconsiderationthematterofsoleagency.Inouropinion,itwouldbebetterforbothofustotryoutaperiodofcooperationtoseehowthingsgo.Also,itw
32、ouldbenecessaryforyoutotestthemarketabilityofourproductsatyourendandtocontinueyoureffortsinbuildingalargerturnovertojustifythesoleagencyarrangement.WeencloseourlatestpricelistcoveringalltheproductsWehandlewithintheframeworkofyourspecializedlines.Welookforwardtohearingfromyou.Sincerely,0、指定对方为独家代理商De
33、arMr.Jones:Wehavereceivedyourletterofthe15thandareimpressedwiththeproposalyoumake.WearepleasedtotellyouthatwehavedecidedtoentrustyouwiththesoleagencyforourEmbroideriesintheterritoryofSweden.TheAgencyAgreementhasbeendrawnupforadurationofoneyear,automaticallyrenewableonexpirationforasimilarperiodunles
34、sawrittennoticeisgiventothecontrary.Enclosedyouwillfindacopyofthedraft.Pleasegoovertheprovisionsandadviseuswhethertheymeetwithyourapproval.Weshalldoallinourpowertoassistyouinestablishingamutuallybeneficialtrade.Sincerely,P、处理对货损的投诉DearMr.Jones:Wehavereceivedyourletterof18thJuly,informingusthatthesew
35、ingmachinesweshippedtoyouarrivedinadamagedconditiononaccountofimperfectnessofourpacking.Uponreceiptofyourletter,Wehavegiventhismatterourimmediateattention.Wehavestudiedyoursurveyorsreportverycarefully.Weareconvincedthatthepresentdamagewasduetoextraordinarycircumstancesunderwhichtheyweretransportedto
36、you.Wearethereforenotresponsibleforthedamage;butasWedonotthinkthatitwouldbefairtohaveyoubearthelossalone,Wesuggestthatthelossbedividedbetweenbothofus,towhichwehopeyouwillagree.Sincerely,Q、处理对货物品质的投诉DearMr.Jones:Weverymuchregrettolearnformyourletterof2ndMarchthatyouarenotsatisfiedwiththedressmaterial
37、ssuppliedtoyourorderNo.9578FromwhatyousayitseemspossiblethatsomemistakeshasbeenmadeinourselectionofthematerialsmeantforyouandWearearrangingforourMr.Yangtocallonyoulaterthisweektocomparethematerialssuppliedwiththesamplesformwhichyourorderedthem.Ifitisfoundthatourselectionfaulty,thenyoucanmostcertainlyrelyonustoreplacethematerials.Inanycase,wearewillingtotakethematerialsbackand,ifWecannotsupplywhatyouwant,tocancelyourorder,thoughdothisreluctantlysincewehavenowishtoloseyourcustom.Sincerely,Iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
